Latest News:

Radisys Sponsors TADHack 2022 and Provides Award-Winning Engage Digital Platform for Developer Competition

Radisys Wins Top Award in Final Stage of NTIA/DoD 5G Challenge to Build an Interoperable Open RAN System

etisalat by e& Demonstrates Intelligent Home Solution Integrated with Radisys’ Engage Video Assistant at GITEX Global

Radisys Announces Next Generation Connect 5G RAN CU/DU Software Support for Qualcomm FSM200xx 5G RAN Platform

Radisys Introduces Support for AMD EPYC Processors with Engage Media Server and Digital Communications Platform

Radisys Showcases Open 5G Solutions for Multiple Industry Verticals at Mobile World Congress Las Vegas 2022

Global Support

Radisys teams leverage 30+ years of experience to continue providing comprehensive support to our customers and partners across the globe.

Contact Radisys Support

24x7x365 Coverage

We understand support may be needed anytime, anywhere. Radisys support teams span North America, Europe, and Asia, with distribution centers and stocking locations worldwide to provide 24x7x365 global coverage.

  • Email: support@radisys.com

  • USA Toll Free:+1.866.385.6167

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Key Benefits

Carrier-Grade Software and Hardware Support

We provide carrier-grade support to deliver the required systems uptime for committed Service Level Agreements (SLAs) on both hardware and software. We offer a strong support model with a committed dedicated team to support SLAs, independent of the size of the network. Support can include:

  • Advance replacement for any hardware components with onsite spares (critical components) or replacement in 4 - 24 hours.

  • Extended warranty for any required hardware components, including long-life as needed.

  • Software updates and patches for bugs, security enhancements, open-source software updates, and new features.

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Key Benefits

3rd Party Product Support

Radisys support services extend beyond Radisys products. Our team's expertise in systems integration and interoperability means we have the experience, knowledge, and tools to support you through the complete solution ecosystem.

global team support

Key Benefits