Latest News:

Radisys Unveils Engage Clarity to Enhance Phone Conversations for People Experiencing Hearing Loss

Boosting Energy Savings with Multi-vendor Hardware and Software Solutions for Cloud Native O-RAN Deployments

Dense Air: Bridging infrastructure and the cloud; shaping the ecosystem of shared wireless services

Radisys Unveils 5G Advanced Wireless Connectivity Software for Industry 4.0 and Private 5G

Radisys Unveils 5G Advanced Wireless Connectivity Software for Industry 4.0 and Private 5G

Radisys to present at MWC Barcelona Feb 26th- 29th, 2024. Visit our NetART showcase at Stand 2D50

Download Portal FAQ

Download Portal FAQ

1. What is the download portal?

The Media Server download portal provides access to documentation, firmware and software.

2. Who can access the download portal?

If you purchased product directly from Radisys Canada, ULC and you have a current support contract you are eligible to have an account to access the download portal. If you purchased your product through a reseller, contact the reseller for further information.

3. What can I obtain via download portal?

The download portal provides access to the following:

  • User Guides
  • Hardware Installation Guides
  • Interface Reference Guides
  • Patch notes and Release notes.
  • Managed Information Base (MIB) files.
  • Major, Minor, and Maintenance firmware and software releases.
  • Sample scripts and call flows
  • Sample audio and video clips
  • Utilities
  • Schemas

4. How do I obtain an account for my organization?

If you have not been provided with an account, contact your sales person or Radisys TAC to have an account created. We will request serial number information to validate entitlement. Please note only one account per organization. We will also require a name and contact information for an account owner.