Latest News:

Radisys Introduces White Box Combo PON Optical Line Terminals for Next-Gen FTTX Networks

Radisys Introduces Smart Home Solution to Enhance Service Providers’ Broadband Offerings

NTT selects Radisys’ Engage Media Server to migrate to Cloud Based Conferencing Services

Keysight’s Edge-to-core Portfolio Selected by Radisys to Create Open Radio Access Network Test Environment

Tallence Selects Radisys’ Engage Platform as Foundation for New Cloud Messaging Solution

Benetel Integrates its Radio Unit with Radisys 5G RAN Software to Enable OpenRAN Deployments

ContactMakers Selects Radisys Engage Media Server to Power Cloud-Based Customer Interaction Suite

Qualcomm and Reliance Jio Align Efforts on 5G

Technical Assistance Center (TAC)

Technical Assistance Center (TAC)

The Radisys Technical Assistance Center (TAC) is staffed by an expert team of networking professionals dedicated to providing outstanding customer support.

If you require technical assistance for Media Servers, contact us at:

  • Phone: +1-800-622-2235 (toll free)
  • Phone: +1-604-918-6415
  • Email: tac@radisys.com

TAC in Asia Pacific Region

  • Phone: +86-21-6232-9155
  • Phone: +86-139-1889-2998 (24/7)
  • Email: tac@radisys.com

Normal hours of operation are Monday through Friday 8:00am to 5:00pm PST.
Extended support, including 7×24 coverage, is available for customers with extended support contracts.