Latest News:

Radisys Sponsors TADHack 2022 and Provides Award-Winning Engage Digital Platform for Developer Competition

Radisys Wins Top Award in Final Stage of NTIA/DoD 5G Challenge to Build an Interoperable Open RAN System

etisalat by e& Demonstrates Intelligent Home Solution Integrated with Radisys’ Engage Video Assistant at GITEX Global

Radisys Announces Next Generation Connect 5G RAN CU/DU Software Support for Qualcomm FSM200xx 5G RAN Platform

Radisys Introduces Support for AMD EPYC Processors with Engage Media Server and Digital Communications Platform

Radisys Showcases Open 5G Solutions for Multiple Industry Verticals at Mobile World Congress Las Vegas 2022

Customer Interaction Center FAQ


1. What Is the Radisys Customer Interaction Center?

The Radisys Customer Interaction Center is a web–based application that users access via the Internet. It requires no downloading or installation of proprietary applications as it makes use of industry standard internet browser capabilities.

2. How do I access the Radisys Customer Interaction Center?

You access the Customer Interaction Center by selecting the Premier Support, and entering the user credentials that were provided to you by Radisys Global Services. If you do not have a User ID, please see “How Do I obtain a User ID?” below. If you have a User ID, do the following:

3. How do I obtain a User ID for the Customer Interaction Center?

You may obtain your User ID and access to your portal by completing the Customer Interaction Center User Registration Form. To access the form:

  • Go the Request Portal Login page.
  • Select the REQUEST LOGIN link.
  • Fill in all required fields.
  • Click the [SUBMIT] button.

Within 24hrs of receiving your completed form, Radisys Global Services will create your User ID and deliver it to you via email. Registration will be delayed or denied if we cannot confirm any of the required information.

User registration for Premier Support Portal users is completed at the time your TSA is activated. If you are a TSA customer and are having trouble accessing the Premier Support Portal, please contact Radisys Global services and we will gladly assist you in obtaining access to the portal. Business hours and contact information can be found on the “Contact Us” page of www.radsisys.com