Give an AI Boost to Customer Care and Brand Engagement with a Unique 3-in-1 Bot
No longer do customers need to wait endlessly to listen to a menu of IVR options or type away on their keyboard when seeking answers to questions about new products. Engage Video Assistant application enables unique multi-modal (Video, Voice, and Text) bot interactions to automate sales, marketing, and customer support interactions.
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Add Significant Differentiation to Promote Your Brand
Unlike commoditized chatbots and voice-based digital assistants, Engage Video Assistant answers verbal requests with video responses by human – not computer-generated avatars! Differentiate by enabling personalized engagement with trusted corporate faces or brand ambassadors while maintaining the brand’s authentic tonality, attitude, and style.
Make it Easy to Interact with App-less Calling Experience
No need to ask your subscribers to download a customer support application. Engage Video Assistant application can provide video-voice-text bot engagement experience to existing phone numbers that you use for customer service, sales, and marketing.
Proven in Large Tier-1 Network to Drive Unprecedented Engagements
Engage Video Assistant technology is deployed by Reliance Jio, the largest LTE service provider in India serving 370 million subscribers, and helping business customers to enhance their customer service, reduce their customer support cost, and increase agent productivity.
Learn MoreA White Label Solution that Reduces Cost and Adds New Revenue for Service Providers
Available as a white-labeled customizable application, Engage Video Assistant provides flexible deployment options – in network and hosted - for service providers. While service providers can use it to optimize their call center cost, the application enables new revenue streams from call centers, SMBs, and large enterprises.
Create Your Own Bot Without Any Coding Skills
The Engage Video Assistant application provides a complete set of AI-based tools for planning and recording video responses, editing, intent-matching, and bot invocation - making the video bot creation a simple four-step process without requiring any coding experience.