Technical Assistance Center (TAC)

The Radisys Technical Assistance Center (TAC) is staffed by an expert team of networking professionals dedicated to providing outstanding customer support.

If you require technical assistance for Media Servers, contact us at:

  • Phone: +1-800-622-2235 (toll free)
  • Phone: +1-604-918-6415
  • Email:

TAC in Asia Pacific Region

  • Phone: +86-21-6232-9155
  • Phone: +86-139-1889-2998 (24/7)
  • Email:

Normal hours of operation are Monday through Friday 8:00am to 5:00pm PST.
Extended support, including 7×24 coverage, is available for customers with extended support contracts.