Why Consider an Extended Warranty?
Taking advantage of the Radisys Extended Warranty allows you to protect your initial investment, contain costs and minimize user downtime.
Radisys delivers proven, tested embedded solutions and systems and backs its products with long lifecycle support and an Extended Warranty services program.
Radisys has refined its internal processes and procedures and therefore we deliver high levels of support with predictable results. This means you no longer need to keep as many spare parts in stock, which helps you manage component inventories more effectively.
Product Original Warranty
- ATCA 2 years
- AMC 2 years
- COM Express 2 years
- Media Servers 2 years
- Microware OS-9 2 years
- Rackmount Servers 2 years
Extended Warranty Option
- ATCA 3 years
- AMC 3 years
- COM Express 3 years
- Media Servers 3 years
- Microware OS-9 3 years
- Rackmount Servers 3 years
Hardware repair: Extended Warranty support covers hardware repairs for the duration of the warranty. All repairs are performed to original equipment specifications by a team of experienced, Radisys technicians.
Replacement products: For products that cannot be repaired, Radisys will provide a product replacement during the Extended Warranty period.
Future hardware support: Updating hardware with the latest technology is covered under Radisys’ Extended Warranty services. If you return a product for warranty repair, Radisys will update that product with the latest technology available.
Next day field replacement: Advance replacement is available worldwide for standard products. Once you notify Radisys of a faulty unit, a replacement product is shipped immediately, even before the damaged part arrives at Radisys.