SIPware Reservationless Conferencing
Flexible, Feature-rich Reservationless Conferencing Solution
The Radisys SIPware Reservationless Conferencing solution is a next-generation approach for delivering a cost-effective, feature-rich conference calling service. Based on a pure IP implementation, it can be readily deployed network-wide for subscriber PSTN access through a SIP-enabled media gateway, or connected to subscriber SIP/VoIP endpoints directly via a session border controller. SIPware Reservationless Conferencing offers service providers an off-the-shelf solution for delivering profitable conferencing services—rapidly and cost-effectively.
Reservationless and Meet-Me Conferences
The Radisys SIPware Reservationless Conferencing enables subscribers to set up conference calls dynamically in reservationless mode acting as an “always on” static bridge number—or schedule a traditional “Meet Me” conference call at a specific time. In addition the solutions allows users to set subscriber PINs and passwords and allows easy, instant access to conferencing services.
Reduced Cost, Increased Flexibility
A pure IP solution, Radisys SIPware eliminates expensive, dedicated TDM conference bridges—reducing acquisition and operational costs, and eliminating the need to manage multiple subscriber databases. The pure IP architecture also gives service providers the flexibility to deploy services pervasively throughout their networks while reducing network expenses, without having to interface directly to expensive TDM facilities.
Customizable IVR User Interface
With SIPware Reservationless Conferencing, service providers can readily specify call flow changes, including IVR logic and associated prompts, in order to meet specific market needs. Customization can range from small tweaks to an entire service replacement.
Complete Solution
The Radisys SIPware Reservationless Conferencing solution includes telephony service logic (IVR), web-based subscriber portal for creation and account management, subscriber database management including PIN number creation and authentication, audio mixing using an IP media server and support for output of a customizable AMA Customer Detail Record (CDR) format.
Unattended or Assisted Conference Calls
Conference call moderators and participants can use the Reservationless Conferencing service without the need for operator assistance, reducing service provider costs. For premium conference calling offerings, the service also supports the use of customer service representatives.
Delivering a unique set of advantages for service providers.
A Complete IP Voice Service Solution
Radisys provides a complete solution for deploying revenue-generating IP voice services in converged TDM/IP and end-to-end VoIP networks. Based on our open, extensible and highly scalable RapidFLEX Service Delivery Platform and Convedia Media Server, the RadiSys solution includes an expanding suite of turnkey SIPware services—or create your own innovative services using the RadiSys RapidFLEX Service Creation Environment.
Media Server Flexibility
The Radisys SIPware Reservationless Conferencing solution is pre-integrated with Radisys Convedia Media Servers. To maximize cost efficiencies, the underlying RapidFLEX Service Delivery Platform can be configured with the Convedia Software Media Server on the same industry-standard Linux servers to host conferences up to a set number of participants. For higher density deployments, the DSP-based Convedia CMS-9000 Media Server is controlled by the SIPware Reservationless Conferencing application through a SIP/MSML interface.
Application Customization
Support for Web 2.0 interfaces allows for a high degree of subscriber portal customization. All web-based subscriber interfaces are developed using Adobe’s Flex® 3 development framework, creating a rich user interface environment that allows easy customization of the subscriber-facing web interfaces. The output of the Flex development environment is Flash, ensuring compatibility with many different Internet browser technologies.
Rich Application APIs
Application Programming Interfaces (APIs) allow for the fine-grained control of the SIPware Conferencing Application, enabling functions such as conference provisioning and real-time conference control through subscriber and moderator applets. This permits tight integration with third-party collaboration products, allowing them to “front-end” SIPware Reservationless Conferencing. Custom applications can also be developed to leverage this technology using Java-based programs that combine WSDL and SOAP interfaces with access to the APIs.
Web-based Operator Assistance
Operators can see an inventory of conferences in progress and monitor requests to assist moderators.
Microsoft® Live Meeting Product Integration
SIPware Reservationless Conferencing integrates with Microsoft Live Meeting, giving service providers the option to offer a high-quality, high-density audio conferencing service as a rich web collaboration experience to their customers.
Reseller Management and Service Branding
Service providers can administer individual reseller service offerings. Resellers can brand their own service with custom voice prompts.
Multiple Language Prompt Sets
Radisys SIPware services have been deployed worldwide in 20 different languages.
SIPware Conference Calling Solution Components
- SIPware Reservationless Conferencing Application
- RapidFLEX Service Delivery Platform
- RapidFLEX Application Server
- RapidFLEX Database Server and Web Server Software
- RapidFLEX Network Interface Unit (NIU)
- Optional RapidFLEX CallComplete™
- Optional Multi-site High Availability Software
- Convedia Media Server
The Radisys SIPware Reservationless Conferencing solution offers service providers a complete, feature-rich solution for delivering profitable, "always on" conferencing services. The application includes a long list of features that enhance the subscriber experience, while giving service providers greater control over their service offering.
Multiple Conference Types
- Reservationless Conferences-An "always on" conference that can be accessed 24x7x365, with a single fixed passcode. Reservationless subscribers can still schedule "Meet-Me" style conferences.
- Meet-Me Conferences-Meet-Me conferences can be scheduled at a specific time via the web-based self-service portal or through an operator.
- Recurring Conferences-Recurring Meet-Me conferences can be scheduled on a daily, weekly, or monthly basis (including selected days of the week).
Web-based Moderator Conference Control
- Set option to play tones, names or silence when a participant joins or leaves a conference
- Set option for participants to record their name
- Show participant count
- Show who is on the call
- Show which participants are muted
- Lock and unlock the conference
- Disconnect all participant lines
- Mute all participant lines
- Mute individual participant
- Unmute all participant lines
- Continue/discontinue a conference without the moderator
- Specify that a participant be called and added to the conference call
- Specify that all participants be called and added to the conference call
- Create and manage subconferences
- Show who is talking
Web-based Operator Assistance
- Moderators can request operator assistance through the moderator interface.
- Operator can view an inventory of current conferences and see which moderators have requested assistance.
- Operator can bridge into a conference and perform all moderator functions.
Web-based Moderator Account Administration
- Configure "too early for conference" warning in minutes.
- Optionally require a moderator to start the conference.
- Multiple moderator support.
On-demand Conference Call Set-up-No specific time slots or platform resource reservations are required for conference call set-up.
Active Speaker Notification-Current speaker is highlighted in web interface, viewable by moderators.
Conference Record-Scheduled conferences can be recorded for later playback. Conference record can also be enabled by the TUI.
Music on Hold-Play music to callers while they are waiting to join a conference or when they have been put on hold by the moderator.
Name Record and Playback-Record caller names and give the moderator a voice menu option to hear a roll call of all participants.
Web or Phone Moderator Control-Moderator subscribers can control conference functions, including muting and adding participants, in real-time via the Web or IVR phone voice menus.
Web-based Participant Control-A Web-based participant control panel displays all conference attendees and their call status, including the time they joined the call and whether they are still present.
Reporting/Archiving-The SIPware Reservationless Conferencing solution provides a secondary database that serves as an archival and reporting database. Service providers can develop reports or request RadiSys professional services to develop them.
Web-based Administration Application-SIPware Reservationless Conferencing is controlled through the RapidFLEX Application Configuration Environment (ACE). This Web-based application enables platform owners and service providers to configure system settings, including maintaining access numbers, activating custom prompts, disabling/enabling subscribers and setting up tailored service offerings.
Third-party Products Integration-The SIPware Reservationless Conferencing solution includes APIs for the real-time conference control and provisioning, enabling integration with third-party video conferencing and web collaboration products.
For more information
(800) 950-0044
For support questions call 1-866-385-6167 or visit support downloads for this product