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The RadiSys SIPware VoBB solution is a turnkey, software–based solution designed for service providers deploying primary and secondary line voice services over broadband networks. Subscribers can make IP–originated calls to other IP phones or to the PSTN, and receive calls through a PSTN–provisioned phone number. SIPware Business VoBB offers service providers a complete, off–the–shelf solution for delivering profitable business voice services—rapidly and cost–effectively.
RadiSys SIPware Business Voice–over–Broadband (VoBB) is a robust IP voice solution with a wide range of features business users demand to provide subscribers with a robust business telephony experience. SIPware Business VoBB supports many line–side features, including Auto Attendant with company directory, flexible extension dialing and hunt groups, plus caller ID, call waiting, call forwarding, anonymous call blocking, voicemail and more.
SIPware Business VoBB offers the scalability needed to serve even the largest business broadband subscribers. The proven commercial scalability of the RapidFLEX™ components allows service providers to reach high–density consumer markets from the start. And the SIPware Broadband Telephony solution provides high availability features that use sophisticated redundancy schemes to avoid single points of failure.
A pure IP solution, the SIPware Business VoBB solution eliminates costly TDM switches—reducing acquisition costs and ongoing operational costs.
The pure IP architecture also gives service providers the flexibility to deploy services pervasively throughout their networks while reducing network expenses, without having to interface directly to expensive TDM facilities.
RadiSys provides a complete solution for deploying revenue–generating IP voice services in converged TDM/IP and end–to–end VoIP networks. Based on our open, extensible and highly scalable RapidFLEX Service Delivery Platform and Convedia Media Server, the RadiSys solution includes an expanding suite of turnkey SIPware services—or create your own innovative services using the RadiSys RapidFLEX Service Creation Environment.
The SIPware Business VoBB application supports two ways of delivering voice services:
The breadth of functionality and flexibility inherent in the RapidFLEX software platform architecture enables a rich feature set, with dramatically reduced cost and complexity. The solution eliminates the need to deploy dedicated hardware such as border elements, and additional computers for line–side call control softswitches. All software components run on Linux–based hardware, making it very cost–effective and easy to maintain. With the industry–leading RapidFLEX Service Creation Environment (SCE), new service features and customizations can be quickly developed to meet specific market requirements.
The RadiSys SIPware Business VoBB solution contains all the elements necessary for service delivery, including an application (feature) server, session border control, RTP relay mechanism and integration with a rich set of revenue–generating enhanced services.
The RadiSys SIPware Business Voice–over–Broadband (VoBB) solution offers service providers a complete, feature–rich solution for delivering profitable voice services to businesses of any size. The application includes call rating and credit card billing, which provide an all–in–one service delivery and billing solution for the service provider; negating the need for the service provider to purchase a costly adjunct billing system.
The RadiSys SIPware Business VoBB application supports two ways of delivering voice services:
This easy–to–use web portal can be used by an office administrator in an enterprise to manage the voice services and billing for their employees. Features include:
Auto Attendant—This feature provides a simple user interface for calls coming into the main number(s), allowing callers to enter an extension number, select from menu options or search a company directory. Callers may also leave a message in the company mailbox.
Extension dialing—Calls may be routed to individuals, hunt groups, receptionist, information mailboxes or department Auto Attendant.
Hunt groups—Calls can be routed to a group of phones, such as an entire department, where all phones ring simultaneously; the first to answer is connected to the caller. If there is no answer, the call is forwarded to the group’s mailbox.
Voicemail—With SIP phone, DTMF and Web accessible inbox to view, listen and manage messages. Includes email notification with message attachment.
Voicemail Call Return—Subscriber can return a call directly to the Caller ID number, or enter a different number to call.
Abbreviated Dialing (U.S. Domestic Only)—Allows custom abbreviated dialing rules for streamlining business broadband outbound calling.
Attended Call Transfer—Allows a subscriber to transfer an inbound caller to a third–party (device–dependent).
Call Handling Profiles—Subscribers can define one or more rule sets for automated handling of incoming calls, scheduling when each rule set is active.
Call Profile Execution—Subscribers can configure their account to implement Call Handling Profiles even when their SIP phone is not connected to the system.
Call Transfer to Voicemail—Enterprise customers can “blind transfer” a call directly to an employee voicemail account by dialing a definable star (*) code followed by the extension.
Configurable Caller ID—Allows a subscriber to configure the Caller ID display value that destination parties will see (service provider must support Configurable Caller ID).
Do Not Disturb—Allows a subscriber to disable ringing on all phone lines and configure forwarding all inbound calls to voicemail.
Alternate Forwarding Phone Number—Subscribers can enter a backup phone number (for call forwarding) if their broadband connection is ever unavailable.
Extension Manager—Routes calls to an inside or outside line, hunt group, voice mailbox, information mailbox or Auto Attendant.
Message Waiting Indicator (MWI)—Supports the use of an indicator on a subscriber SIP phone (such as a stutter dial tone, flashing message light or LCD display) to inform the user of a new voicemail (requires a compatible endpoint).
Music on Hold—Subscribers can upload an audio file to play for callers on hold, plus an optional interrupt announcement.
Reminder Call—The system automatically calls a subscriber as a reminder for whatever the subscriber configures.
Simultaneous Ring—Allows incoming calls to simultaneously ring up to five additional phone numbers with the subscriber IP phone, connecting to whichever phone number answers first.
Personal Speed Dial—Define up to ten two–digit speed dials.
Click–to–Dial—Enables subscriber to click on a call record in call history to connect to the calling party.
Device Auto–Configuration—Automates device configuration for a new employee during provisioning.
Telephony Adapter (TA) and Soft Phone Support—Support for SIP phones and Integrated Access Devices (IAD) the subscriber uses to connect to the residence business network to make VoIP calls.
Prompt Branding—Platform owners can add custom prompts at certain spots in the call flow, such as when a subscriber first accesses the system, after successfully activating their account or after a failed activation attempt.
Workflow Status Notification—Automatically send email notifications to a subscriber and/or service provider whenever a workflow item changes status.
Encrypted Credit Card Processing—Provides PCI–compliant, encrypted credit card processing. Service providers can select between industry standard PGP encryption or RadiSys proprietary encryption.
Currency Support (U.S./International)—Platform owners can make a currency available to service providers with a credit card processing service for that particular currency.
Taxation—The system administers both Universal Service Fund (USF) tax, calculated based on a percentage of the telecom services charged to a subscriber, and sales tax*, for purchases of ATA, SIP phone or other devices offered for sale in the Broadband Portal. IVR Language for Voicemail Access
Numbers—Allows configuring the IVR language for subscriber voicemail account access.
Service Cancellation—Allows canceling VoBB service for a subscriber, which denies IVR and Broadband Portal account access.
Element Management
Server Platform Support
Requires third–party service agreements.
Toll–Free: 800–950–0044
Phone: 503–615–1100
Support: 866–385–6167
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