Case Study
Integrating COTS-Based Media Server Software
In the stressful and fast-paced world of financial services, traders have a very low tolerance for audio conferences with poor voice quality, even though participants, numbering in the thousands, are sitting in every corner of the world. Audio quality problems, like echo, voice dropouts and uneven volume levels, are unacceptable. Some traders use state–of–the–art desktop command centers with various screens and buttons supporting multiple communication modes and lines. These systems also have special circuitry to handle instances when excited traders literally scream into the phone.
Catering to this demanding marketplace, the communications solutions provider was understandably careful when considering the Convedia Software Media Server, because poor reliability or voice quality is simply not tolerated. The company had a clear lead in voice quality, and it was vital to maintain this advantage as they transitioned from proprietary to COTS media server software.